Average Reviews:
(More customer reviews)The second time we used this machine the cutter head became loose and jammed right in the middle of an event. (The kids at the show were very disappointed.) I tried to contact the seller through emails and phone calls and they never answer me. I must say that Amazon was great and offered to give me a full refund but I decided to try and fix the machine before I sent it back. When I removed the cover I discovered that many of the bolts in the machine were loose including the bolts that held the motor in place. The cutter head also had to be adjusted and tightened so I added lock-tite so that it would come loose again. The safety switch was also missing a screw and was literally falling out of the machine. It appeared that someone at the factory had tried to make the hole it fits through bigger with a file or something but it still didn't fit so they just left the switch loose in order to make the machine work until it left the factory. I had to cut the cover just to make the safety switch function properly and I also had to grind the ice chute down so the cutter head wouldn't rub against it. This is a great machine if you don't mind taking it apart and rebuilding it but if you want a quality machine you can plug in and use, look elsewhere.
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If you are in the market for a snow cone machine, stop looking! These commercial quality machines feature tinted side panels, a free snow-cone cup holder, stainless steel cutting blades, superior warranty, and an industry leading 1/3 HP motor operating at 1725 RPM's. This puppy can plow through over 500 lbs of ice an hour. Compare the "Polar Cones" unit to the rest of the competiton. . .you won't be disappointed. The sturdy stainless steel and cast aluminum construction makes it durable and easy to clean. Great Northern also includes a cup holder so the snow cone cups are always within reach for quick serving. They also added backlighting to attract attention to the serving compartment so everyone will notice your freshly shaved ice.We have combined the best of both worlds--not only are you getting today's technology, you get an eccentric design with all the conveniences of the modern era. These are perfect for schools, businesses, day care centers, varsity/PTA clubs, and more.
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